Privacy Policy

East Sussex Counter Fraud Hub (ESCFH) handles personal information in compliance with the General Data Protection Regulation (GDPR). We understand the importance of the fair and lawful collection and processing of personal data and fully adhere to the principles set out in the Regulation.

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

How the Information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to third parties. E-mails may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

IP Addresses

Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Cookies

Overview

When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to different parts of the site and for system administration purposes. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities or personal information of those visiting this website without making that clear.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

The cookies used on this website are as follows:

Google Analytics

Visitors to this website who have javascript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users:

Type of user (web browser) used, software manufacture and version number, keywords used to access the site, type of operating system, screen colours, javascript support, flash version, screen resolution, network location and IP address, location – country, city, state, region, county, or any other geographic data, hostname, bandwidth (internet connection speed), time of visit, pages visited, time spent on each page of the website, referring sites.

This data is used to optimise our website for our visitors, however we will on occasions, use this data for marketing purposes, i.e. this data could be used to tell potential advertisers how many visitors we get to the website, where our visitors come from, what landing page they arrive on etc.

This data DOES NOT include any personalised identification information such as; names, telephone numbers, email addresses, mailing addresses, social security numbers, bank account numbers, credit card information.

We then use the information to compile reports and to help us improve the site and target our marketing. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

For more information on opting out of being tracked by Google Analytics across websites you use, visit: http://tools.google.com/dlpage/gaoptout. You can find out more about Google analytics and its policies at http://www.google.com/analytics/learn/privacy.html.

Facebook

Some pages on the site may be integrated with Facebook for sharing content, liking content, and displaying content from Facebook. These links may cause cookies to be set on your computer. To find out more please visit Facebook’s privacy policy: http://www.facebook.com/about/privacy/

Twitter

Some pages on the site may be integrated with Twitter for sharing content, liking content, and displaying content from Twitter. These links may cause cookies to be set on your computer. To find out more please visit Twitter’s privacy policy: http://twitter.com/privacy

ESCFH’S role in data collection and processing

Under the GDPR, ESCFH is classified as the ‘data processor’ (the body responsible for processing personal data). This is because ESCFH holds no personal data, all reports are forwarded to the correct authority and discarded with care.

Personal Data

This notice refers to the collection and handling of personal data – namely information that could be used to identify an individual, such as name, email address and postal address.

ESCFH only processes information when:

We a report has been sent via our online form or the telephone, all reports sent to the ESCFH are passed on to the correct authority and discarded – for information on how your data is handled please contact your local authority.

Data Subject Rights

As a data subject, you have several rights in regard to the data stored about you such as ‘the right to access’, ‘right to be forgotten’ (in most cases, in some cases this is not possible for legal reasons) and ‘data portability’. As the ESCFH holds no personal data please contact your local council.

The councils involved in the Hub are Brighton and Hove City Council, Eastbourne Borough Council, East Sussex County Council, Hastings Borough Council, Lewes District Council, Rother District Council and Wealden District Council.

For more information on what the ESCFH do please call us on 0800 731 7039 or email info@focusonfraud.co.uk.

If you have a fraud to report get in contact by clicking the button below.

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